Circularity

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Success Story

Repair and Optimise - Slow working Computers

Is your once-speedy computer now sluggish and unresponsive? Don’t waste time and productivity battling freezes and endless loading screens. Our expert technicians at Circularity diagnose and fix the root causes of slowdowns, whether it’s outdated software, hardware bottlenecks, or hidden malware. We’ll revitalise your computer, giving you back the fast, smooth computing experience you deserve.

Circularity's Advantage

Our team doesn’t just fix computers – we understand them on a deeper level. Our technicians are experts in electronics repair and how every component of your Mac or PC works together. This means we can pinpoint and fix  issues that others miss – often at a fraction of the cost of a new computer.

Benefits

Remote & Live Diagnosis:

We don’t guess! We thoroughly analyze your computer to identify the root cause of the problem using proprietary processes.

Thorough Cleaning:

The inner & outer parts of the Computer is thorougly cleaned for dust & removal of any foreign particles.

Heatsink & Battery Issues:

Excess heat dissipaton issues are fixed in laptop & desktop resulting in significant performance improvement.

Skilled Board and Chip-Level Repair:

Our technicians meticulously fix damaged components, restoring functionality wherever possible

Rigorous Testing:

We ensure your optimised computer is stable and ready to perform reliably.

Performance enhancement:

Computers serviced by us have delivered significant improvement in performance

Success Stories

Performance upgrade of 6 iMacs of a media house

Challenges faced by customer

• iMac and iMac Pro series computers cannot be upgraded without
disassembling the very delicate display. Customer wanted performance
upgrade to be done in all the iMacs.
• Heating and performance issues for current age requirements in
Photoshop
• Customer wanted RAM, Processor and SSD upgrade in all systems
• Apple service center denied any possibility of upgrades
• Third party service centres didn’t take liability of any damage on the
display unit during service

What Circularity did in this case?

• Circularity took full responsibility in case of any event of damage, giving
confidence to customer
• All the iMacs were deep cleaned for the first time ever removing
excessive amount of dust and increasing the life of the components.
• All the iMacs were successfully upgraded with a mix of CPUs, RAMs and
SSD (including NVMe).
• 2 iMac Pros were upgraded to 256GB RAM each
• All the logistics for the 6 iMacs was taken care by Circularity from
customer place

Frequently Asked Questions (FAQs)

Problem Diagnosis and Costs

As part of "Expert Computer Health Check-up" service, we begin with a comprehensive diagnostic process to precisely identify the issue. This may include conducting tests, inspecting components, and reviewing recent computer activity. Our team will also discuss with you the symptoms you've noticed, any recent changes, and any troubleshooting steps you've already attempted. After completing the assessment, we'll provide a clear explanation of the problem before suggesting any necessary repairs.

The cost of computer repair can vary depending on the type of issue, the extent of damage, and the required repairs. After the diagnosis, we offer a detailed estimate before beginning any work on your computer. Our goal is to provide affordable repair solutions without sacrificing quality or reliability.

Yes, we charge ₹499 as a diagnostic fee. This covers the technician’s time and expertise in analyzing your system. If you choose to proceed with repairs, we often adjust this fee in repair cost.

If your computer is beyond repair or if the cost of repairs outweighs the benefits, we will provide you with options for replacement or alternative solutions. Our goal is to provide you with honest advice and assistance to help you make the best decision for your needs.

Timeframes and Process

To schedule a service, simply contact us by phone or email, or visit our website to book an appointment online. Our staff will assist you in scheduling a convenient time for your repair service and answer any questions you may have.
Typical repairs take 48 - 72 hours, but it can vary based on the issue’s complexity and parts availability. We’ll give you a personalized estimate after diagnosis.
Yes, for critical situations we offer expedited services for an additional fee. Please let us know your urgency, and we’ll try our best to accommodate.

Typical repairs take 48 - 72 hours. Hence, this might be required based on complexity of the fix or part availability. We’ll always give you a clear timeline after the diagnosis.

Data-Related Concerns

Absolutely. We prioritise data protection. Before any repairs that could potentially affect your data, we’ll discuss backup options with you.

We can assist in data recovery from a non-working computer if the storage device is still working and can be removed from the computer. In case of soldered storage devices on the computers (like MacBook Pro), we can try repairing the non-working computer itself to make the data accessible from the same computer. However, we don’t have an in-house capability for data recovery directly from non-working storage device at the moment. We can facilitate this through a reliable partner of ours at an extra cost. 

If your hard drive needs to be replaced, we take extra precautions to ensure that your data is safely transferred to the new drive. We use specialised tools and techniques to clone your existing drive or recover data from damaged drives whenever possible.

In most cases, login credentials would be necessary to diagnose issues to perform repairs and then do the necessary quality checks on your computer. However, we recommend changing your passwords before and after the repair process to maintain security.

If you have any concerns about the security of your data during the repair process, please don't hesitate to raise them with our team. We're here to address your concerns and ensure that your data remains safe and secure throughout the repair process.

Service and Warranty

We repair all kinds of computers – Desktops, Workstations, Laptops, iMacs and MacBooks. We fix a wide range of computer issues, including hardware failures, cosmetic improvements, performance enhancements, software glitches, virus removal, and more. Whether your computer is running slowly, won't turn on, or is displaying error messages, our team can diagnose and fix the problem.

Yes, we stand behind the quality of our repairs and offer a warranty on the services we provide. Our warranty coverage ensures that if any issues arise after the repair, we will address them promptly and at no additional cost to you, provided they are within the terms of the warranty agreement. Most services are covered with a 6-month warranty, and our estimates will explicitly call out any exceptions.
Our warranty coverage ensures that if any issues arise after the repair, we will address them promptly and at no additional cost to you, provided they are within the terms of the warranty agreement.
Our warranty does not cover issues unrelated to the original problem diagnosed and serviced by our technicians, damage caused by accidents, misuse, or unauthorised repairs, and any third-party modifications or installations made after the repair.
If you believe your repaired device is experiencing issues covered under our warranty, simply contact our customer service team to initiate a warranty service request. We'll guide you through the process and arrange for your device to be inspected and serviced as needed.

Specific Needs

Yes, we have highly trained technicians experienced in repairing computers from Apple, Dell, HP, IBM, Lenovo, Samsung and other manufacturers.
We do offer on-site service if services are required for more than 10 computers. For customers with one or two computers we always request them to send it to our service centre.

Computer problems slowing you down? Get fast, reliable repairs. Contact us now!

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Success Stories

Service of a drop damaged high end gaming laptop

Challenges faced by customer

  • 1.5 years old MacBook Pro dead after 6 months of the warranty expiration
  • Apple service center refused to repair; customer was recommended to replace motherboard at a high cost
  • Customer enquired at multiple service centres but with no success

What Circularity did in this case?

  • Circuit board level repairs were performed on multiple sections of the logic board. MacBook Pro not only switched ‘ON’ but also performed as good as NEW!
  • All repairs done at about 25% of the cost quoted by authorised Apple service center including replacement of the motherboard.

Turnaround TIme

  • 10 days for Service

 

Productivity improvement

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Servicing of an Architect’s Hi-Performance Rendering Computer with broken cabinet glass & reliability issues

Challenges faced by customer

  • Customer’s rendering HPC’s glass was shattered and the entire cabinet internals were exposed to severe amount of dust leading to reliability issues
  • Customer wanted to optimize the performance of the computer for faster renders
  • Severe thermal throttling issues on CPU (i9-12900K) and GPU (RTX 3090) while rendering for extended durations

 

What Circularity did in this case?

  • Circularity selected a new cabinet with better airflow and thermals
  • Circularity re-assembled the entire build correcting the 360mm AIO configuration to the most optimum
  • The cable management was redone in a neat and accessible manner and the fan hub was repositioned for better cable management
  • Render times improved by 10% without changing any parts (RAM, CPU, GPU and MB)

 

Turnaround Time

  • 5 days

 

Productivity improvement

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