Success Stories
Revival of a 13 year old Windows laptop
Challenges faced by customer
- Full body damaged including the palmrest, base cover and LCD back cover
- Broken hinge bracket was not available in India
- Running an outdated version of Windows operating system(Windows 7)
- Laptop never serviced since purchase was filled with dirt
- Heating and performance issues
- Battery not charging
What Circularity did in this case?
- Since customer wanted to extend the lifespan of the laptop by 3+ years, a full body rework with necessary part replacements was done. And the Laptop became as effecient as a NEW one
- New hinge bracket for this laptop model was imported for the service
- Deep cleaning performed including CPU thermal pasting
- Battery replacement
- Performance upgrade of storage and physical memory
Turnaround Time
- 20 days for the Import of a special part & 2 days for Service
Productivity improvement
Service of a drop damaged high-end gaming laptop
Challenges faced by customer
Full body damaged including the palmrest, base cover and LCD back cover
Some keyboard keys missing
The OEM service centre refused service due to non-availability of certain components
Heating and performance issues
Battery bulged inside the laptop
Display damaged, with bezel missing
What Circularity did in this case?
A full body rework with necessary part replacements was done. Laptop became as good as NEW!
Deep cleaning performed including CPU and GPU thermal pasting.
Battery replacement was done.
Software optimisation and driver updates for better performance.
Productivity improvement
Revival of a dead MacBook Pro M1 unrepairable by an OEM
Challenges faced by customer
- 1.5 years old MacBook Pro dead after 6 months of the warranty expiration
- The OEM service centre refused to repair; customer was recommended to replace motherboard at a high cost
- Customer enquired at multiple service centres but with no success
What Circularity did in this case?
- Circuit board level repairs were performed on multiple sections of the logic board. MacBook Pro not only switched ‘ON’ but also performed as good as NEW!
- All repairs done at about 25% of the cost quoted by the OEM service centre including replacement of the motherboard.
Turnaround TIme
- 10 days for Service
Performance upgrade of a 2009 Mac Pro with shut down issue for high-end photo editing
Challenges faced by customer
- Mac Pro used by a Professional Photographer with an outdated MacOS and hardware configuration was unable to run the latest versions of photo editing applications like Photoshop with file sizes of more than 10GB each
- Random shut down issue during long usage
- Heating and performance issues due to age of more than 13 years!
- Customer wants graphics card, RAM, processor and SSD upgrade in the system
What Circularity did in this case?
- Since the Mac Pro was never opened and serviced, the system was deep cleaned.
- The backplane was removed and repaired at BIOS chip level to support new CPU, RAM, NVMe SSD and GPU.
- The stock W-Series CPU replaced by faster X-Series Xeons.
- RAM increased from 16GB to 48GB DDR3
- Graphics card upgraded from stock Nvidia GT510 (512MB) to AMD Radeon RX580 (8GB)
- NVMe SSD installed as primary boot drive with macOS Monterey, with 4x 4TB HDD additionally
Turnaround TIme
- 10 days for Service
Performance upgrade of 6 iMacs for a media house
Challenges faced by customer
- iMac and iMac Pro series computers cannot be upgraded without disassembling the very delicate display. Customer wanted performance upgrade to be done in all the iMacs.
- Heating and performance issues for current age requirements in Photoshop
- Customer wanted RAM, Processor and SSD upgrade in all systems
- Apple service center denied any possibility of upgrades
- Third party service centres didn’t take liability of any damage on the display unit during service
What Circularity did in this case?
- Circularity took full responsibility in case of any event of damage, giving confidence to customer
- All the iMacs were deep cleaned for the first time ever removing excessive amount of dust and increasing the life of the components.
- All the iMacs were successfully upgraded with a mix of CPUs, RAMs and SSD (including NVMe).
- 2 iMac Pros were upgraded to 256GB RAM each
- All the logistics for the 6 iMacs was taken care by Circularity from customer place.
New Hi-Performance Rendering Computer for an Architect
Challenges faced by customer
- Customer required a high-performance rendering computer for Photoshop, Illustrator, AutoCAD, Sketchup and Lumion.
- Customer wanted the most value for the money spent without any CPU or GPU bottlenecks.
- Customer wanted a design which can be further upgraded in 3-5 years’ timeline.
- Customer also wanted type-c support in the front panel of the cabinet with a small foot print.
- Customer needed delivery within 3 days
- Dual monitor support required
What Circularity did in this case?
- Circularity designed a custom assembled high-performance computer from scratch meeting all the requirements of the customer
- The design is done keeping optimized thermals and positive airflow throughout the cabinet to keep all the components cool, enabling reliability for extended durations of full load during renders.
- The components are selected from the top brands in the market with configuration matching at least recommended requirements of all the target applications.
Turnaround TIme
- 3 days
Servicing of an Architect’s Hi-Performance Rendering Computer with broken cabinet glass & reliability issues
Challenges faced by customer
- Customer’s rendering HPC’s glass was shattered and the entire cabinet internals were exposed to severe amount of dust leading to reliability issues
- Customer wanted to optimize the performance of the computer for faster renders
- Severe thermal throttling issues on CPU (i9-12900K) and GPU (RTX 3090) while rendering for extended durations
What Circularity did in this case?
- Circularity selected a new cabinet with better airflow and thermals
- Circularity re-assembled the entire build correcting the 360mm AIO configuration to the most optimum
- The cable management was redone in a neat and accessible manner and the fan hub was repositioned for better cable management
- Render times improved by 10% without changing any parts (RAM, CPU, GPU and MB)
Turnaround Time
- 5 days
Productivity improvement
Servicing of a Gaming High Performance Computer (HPC) not powering 'ON' after a failed general service and SSD upgrade at a local computer shop
Challenges faced by customer
- Customer’s gaming i9 HPC not powering ‘ON’ after getting thermal pasting, deep cleaning and purchase of inferior brand SSD from a local computer shop in Bangalore.
- The technicians at the earlier shop misdiagnosed the issue as an SMPS fault where actual fault was in the motherboard which was loosely installed and was being held in place by only 3 screws!
What Circularity did in this case?
- At the outset, it was attempted to repair the motherboard but the damage was beyond repair.
- Replaced the motherboard with a high-quality branded motherboard.
- Circularity re-assembled the entire build correcting the 360mm AIO configuration to the most optimum. The CPU cooler was blocking one of the RAM slots earlier.
- After further cleaning on the cable side, the cable management was redone in a neat and accessible manner.
- CPU performance improved by 21% and RAM performance by 16% without changing any parts (RAM, CPU, GPU).
- New ‘Crucial’ 1TB SSD was also installed as an add-on SSD for the customer.
Improvements in Productivity
